Post Cleaning Instructions

Thank you for the opportunity to serve you in your cleaning needs. I trust that we were able to achieve maximum soil removal, maximum spot removal, and that we did it in a courteous, efficient and timely manner. If you have any comments on our service please contact us

5. If furniture has been blocked or tabbed, please leave these protectors in place for 24 hours
Even though the carpet may feel dry to the touch after an hour, we ask that you leave the blocks and/or tabs in place for a full 24 hours. This will protect your furniture as well as the carpet. We want to prevent wood stain transfers as well as rust from metal clips found on the legs of some furniture

6. Some carpets may swell when cleaned.
This usually occurs in carpets that are in need of stretching and shows up as ripples in the carpet after cleaning. The ripples will go away and lay back down within 48 hours. If this occurs, you may want to consider having your carpet “power stretched”.

7. Try to take care of the spots and spills as soon as possible
Most spots and spills can be taken care of by yourself if you get to them right away. Hopefully, you will have a carpet spotter and a white towel handy. Also, don’t panic! Most damage is done when someone is in a hurry and they go after the spot to aggressively. If you ever have any questions, please call us or visit our comprehensive online spot removal guide.

8. Vacuum Vacuum Vacuum
Slow Down! The biggest mistake made vacuuming is going too fast. Up to 79% of the soils found in carpet are the dry gritty variety and can be effectively removed with thorough vacuuming. A regular maintenance schedule including vacuuming and periodic professional deep cleaning can not only extend the life of your carpet, but also keep it fresh and beautiful. Please thoroughly vacuum your carpet BOTH 24 hours BEFORE your scheduled cleaning and 24 hours AFTER.

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